Contact
Whether you’re looking for product advice, support, or general information, we’re here to help. Fill in the form and we’ll be in touch shortly.
Boatyard Malaysia Sdn Bhd
21, Lorong Dato Yusuf Shahbudin 44E/KS7, Taman Sentosa,
41200 Klang, Selangor, Malaysia.
Tel: +60 19-201 8832
Operating Hours:
Mon-Fri: 9.30am - 6.00pm
Sat: 9.30am - 1.00pm
Sun & Public Holiday: Closed
Fill up the form and we’ll get back to you as soon as possible. We aim to respond within 1–2 business days.
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Browse through our Frequently Asked Questions to find quick answers about orders, shipping, returns, and more. If you need further assistance, feel free to reach out to our team
We offer a wide range of marine, boating, camping, and outdoor products — including aluminium boats, inflatable boats, kayaks, marine electronics, safety gear, mooring equipment, and outdoor essentials.
Yes, we ship across Malaysia and Singapore. Shipping fees and estimated delivery times will appear at checkout based on your location and items purchased.
Absolutely. We only sell 100% authentic products sourced from trusted brands and authorized distributors.
Our team is happy to guide you. Share your budget, use-case, and experience level, and we’ll recommend the most suitable options — without upselling.
Yes, you can visit our showroom. If not, we can provide detailed photos, videos, or specifications upon request.
Yes — we provide reliable after-sales support for troubleshooting, spare parts, and product guidance to ensure you get the best experience.
Go to the product page and click "Add to Quote" for the item(s) you would like to have a quotation.
We ship throughout Malaysia and Singapore. If you need delivery outside these regions, we can arrange it upon request. Contact us for more information.
Shipping fees are automatically calculated at checkout based on product size, weight, and delivery location.
Yes. Large items such as aluminium boats and inflatables require special handling. We’ll contact you after you have place your order to confirm logistics.
Delivery times depend on location and product size.
Estimated delivery timeline:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or through the carrier’s tracking system.
Yes. Choose pickup at the checkout if you prefer to opt for self collection.
Placing an order is easy. Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, changes may not be possible.
We accept various payment methods, including major credit / debit cards (Visa, MasterCard), FPX, Duitnow, ShopeePay and more. For more details, please refer to the payment options during checkout.
Yes, we offer gift cards that can be used for any purchase on our website. Gift cards are available in various denominations and can be purchased directly from our website.
To apply a promo code, enter the code in the designated field at checkout and click "Apply." The discount will be reflected in your order total.
Contact us with your order number, photos, and a description of the issue. We’ll guide you through the process.
You can check the status of your order by logging into your account on our website and visiting the "Orders" section. Alternatively, you can use the tracking number provided in your shipping confirmation email.
Yes. Warranty coverage varies by product and brand. You can find specific warranty details on each product page or contact us for assistance.
Most warranties cover manufacturing defects. Wear and tear, misuse, or impact damage are typically not covered.
Reach out to us immediately with your order details and photos. We’ll assist with returns, exchanges, or replacements based on our return policy.
Unfortunately no. We do not accept change-of-mind returns.
We welcome retailers, resellers, outdoor shops, and businesses in the marine or adventure industry.
Fill in our Become a Partner form with your business details. Our team will review your application and contact you.
Rinse with fresh water after every use, inspect for dents or corrosion, and store under cover. Avoid prolonged contact between aluminium and steel to prevent galvanic corrosion.
Keep it clean, avoid overinflation, store in a cool dry place, and protect it from sharp objects or prolonged sun exposure.
Use mild soap, soft cloths, and freshwater. Avoid harsh chemicals that may damage paint or materials.
Store in a shaded, ventilated place. Inflatable boats should be deflated and fully dried before storage. Aluminium boats should be covered.
Inspect the hull, fittings, plug, safety equipment, fuel (if applicable), and ensure all electronics are functioning.
