Shipping policy

STORE PICKUP

  • We only offer stock pickup in our store at the following address at this moment: 
    25, Lorong Yusuf Shahbudin 44E/KS07, Taman Sentosa, 41200 Klang, Selangor, Malaysia.

  • Orders will be processed and packed once payment via credit card or bank transfer is received. 

  • A pick up notification will be sent via email or phone.

  • Self pickup is available on business days only (Monday-Friday, excluding Malaysia National holidays).

  • Note that during festive periods, please allow more time for processing. We do apologize for the inconvenience caused.

 

FREE SHIPPING ON ORDERS OVER RM300.00

  • Applies to standard shipping only within the West Malaysia, except large items i.e. aluminum boats, inflatable boats and kayaks.
  • No coupon code required.

 

ESTIMATED DELIVERY TIMELINE

 Delivery Method Estimated Arrival
Standard Shipping for West Malaysia 2–5 business days
Standard Shipping for East Malaysia 3–10 business days
Shipping for Pre-Order Items  3-6 months depends on shipping & supplier availability


Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Estimated arrival dates are for domestic orders placed before 3:00pm Monday–Friday. Estimated arrival dates don't apply to deliveries made to Singapore and other international addresses or pre-order items.

 

PRE-ORDER

A pre-order is the act of reserving or purchasing an item that is either unreleased, made to order, or awaiting stock. Pre-orders typically guarantee fulfillment if placed within the specified pre-order period. At Boatyard Malaysia, pre-orders are non-refundable and are unable to be cancelled after pre-orders have closed.

Pre-orders will require full payment upfront to guarantee your spot in the pre-order.

 

SHIPPING RATES

Shipping rates are various depends on the location and will be shown at the checkout page.

 

INTERNATIONAL SHIPPING 

We currently only ship within Malaysia and Singapore. Stay with us and you will be notified as soon as we start to ship internationally.

 

For more information or assistance in determining expected shipping charges, please contact +60 19-201 8832.